Clean installation of the wireless driver is a troubleshooting step recommended to remove any previous installation files that might cause conflicts with new driver installations. Proceed to the first step, and if the issue persists, continue to the next one and so on:ġ- Install all available Windows Updates.Ģ- Perform a Clean Installation of the Wireless driver.
#Dual band wireless ac 3160 driver download update#
In order to discard driver or Windows® update issues, you may try the following steps. We would like to recommend the following steps to see if this helps to solve this issue. Hello you very much for all the information provided. Please reply to the email in order to provide us with the Intel® SSU report to avoid exposing sensitive information in the communities. I will send you an e-mail to the e-mail address associated with your community profile. To save your scan, click Next and click Save.Click the menu where it says " Summary" to change to " Detailed View". The Intel® SSU defaults to the " Summary View" on the output screen following the scan. Open the application, check the "Everything" checkbox, and click "Scan" to see the system and device information.Download the Intel® SSU and save the application on your computer.In order to check this further, could you please provide the following information?ġ- Is the Intel® Dual Band Wireless-AC 3160 the original wireless card that came pre-installed in your system or did you install/integrate it on the laptop?Ģ- Do you see any specific error code on Device Manager regarding the error message? For instance Code 10 Error? Could you please provide a screenshot showing Device Manager and the errors?ģ- Are you having issues with WiFi only or also with Bluetooth (both)?Ĥ- Run the Intel® System Support Utility (Intel® SSU) to gather more details about the system.
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